1. Who we are
Dreamlink (“the Service”) is operated by Bossa Ventures LLC, a limited liability company registered in Wyoming, United States, with its address at 8200 NW 41st Street, 2nd Floor, Doral, FL 33166, United States (“we”, “us”, “our”). You can reach us at support@bossa-ventures.com.
2. Acceptance
By creating an account, subscribing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
3. Eligibility
You must be at least 18 years old and able to enter into a binding contract. The Service is intended for parents and caregivers. It is not intended for use by children.
4. What the Service is
The Service is a subscription software application that produces a personalized, step-by-step sleep plan for your baby based on the answers you provide, together with guides, tracking tools and email support. The Service is delivered digitally. No physical goods are shipped.
5. Not medical advice
The Service does not provide medical advice, diagnosis or treatment, and we are not your or your child’s healthcare provider. Content is educational and informed by published research on infant sleep. Always seek the advice of your pediatrician or another qualified health professional with any questions about your child’s health, development or sleep. Never disregard or delay professional medical advice because of something you read in the Service. If you believe your child has a medical emergency, contact your local emergency services immediately.
6. Results
Babies differ. We describe what the method is designed to do; we do not promise a specific outcome, a specific number of hours of sleep, or a result within a specific number of nights.
7. Your account
You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity under your account. Tell us at support@bossa-ventures.com if you believe your account has been used without your permission.
8. Subscriptions, billing and renewal
Plans, prices and billing periods are listed at dreamlink.app/pricing. Subscriptions renew automatically at the end of each billing period at the price stated at purchase, until cancelled. Payment is processed by our payment processor; we do not store your full card details. Prices are in US dollars and exclude any taxes that may apply in your country. If we change the price of your plan, we will tell you by email before the change applies to you, and you may cancel before it takes effect. Full terms: dreamlink.app/subscription-policy.
9. Cancellation
You may cancel at any time at dreamlink.app/account or by emailing support@bossa-ventures.com. Cancellation takes effect at the end of the period you have already paid for. See dreamlink.app/cancellation-policy.
10. Refunds
See dreamlink.app/refund-policy. Nothing in these Terms limits any refund or cancellation right you have under the consumer law of your country.
11. Licence and acceptable use
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for your own household while your subscription is active. You may not copy, resell, sublicense, distribute or publish our content, scrape the Service, reverse engineer it, use it to build a competing product, or use it in any unlawful way.
12. Our content
All content, software, text, design and trademarks in the Service belong to Bossa Ventures LLC or its licensors and are protected by intellectual property law.
13. Your content
You keep ownership of the information you enter (for example, your night logs). You grant us a licence to host and process it in order to operate the Service, as described in our Privacy Policy.
14. Availability
We aim to keep the Service available, but we do not guarantee uninterrupted access. We may modify, suspend or discontinue features. If we discontinue the Service entirely, we will give notice and refund the unused portion of any period you have paid for.
15. Suspension
We may suspend or terminate accounts that breach these Terms, attempt fraud, or abuse the refund policy.
16. Disclaimer
To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied.
17. Limitation of liability
To the maximum extent permitted by law, our total liability arising out of or relating to the Service is limited to the amount you paid us in the twelve months before the event giving rise to the claim. We are not liable for indirect, incidental or consequential damages. Nothing here excludes liability that cannot be excluded by law.
18. Changes to these Terms
We may update these Terms. If a change is material, we will notify you by email or in the app before it takes effect. Continued use after the effective date means you accept the updated Terms.
19. Governing law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law rules. This does not remove any protection you have under the mandatory consumer law of your country of residence.
20. Contact
Bossa Ventures LLC · 8200 NW 41st Street, 2nd Floor, Doral, FL 33166, United States · support@bossa-ventures.com