Support

How can we help? A real person answers.

Email us at support@bossa-ventures.com. We reply within 24 business hours, Monday to Friday.

Bought a plan after the quiz and it isn't for you?

Email us within 30 days of the charge and we refund it in full. No justification required. Refunds go back to your original payment method, usually within 5–10 business days.

Cancel my subscriptionTwo clicks at dreamlink.app/account. No call, no retention step. Invoices and receiptsSee every charge and download receipts in your account. Update payment methodChange the card on file or your billing details. Billing questionsCharges, renewals and what shows on your statement.
Emailsupport@bossa-ventures.comReply within 24 business hours, Monday to Friday.
Phone+55 (46) 99928-4789Monday to Friday, 9:00–18:00 ET.
MailBossa Ventures LLC8200 NW 41st Street, 2nd Floor
Doral, FL 33166, United States
FAQ

Frequently asked questions.

What will I see on my bank statement?

Charges from us appear as DREAMLINK.

I don't recognize a charge. What do I do?

Email support@bossa-ventures.com with the date and amount. We will find it, explain it, and refund it if it should not have happened.

When am I charged?

Immediately when you subscribe, and again at the start of each new period until you cancel. We email a receipt for every charge.

What happens after the 7-Night Starter?

Your subscription continues automatically at USD 29.99 per month unless you cancel before the 7 nights end. We email you a reminder before that first monthly charge.

How do I cancel?

Go to dreamlink.app/account and click “Cancel subscription”. It takes two clicks. You can also email support@bossa-ventures.com and we will cancel for you.

Do I keep access after cancelling?

Yes, until the end of the period you have already paid for. You will not be charged again, and we email you a confirmation.

Can I get a refund?

Yes. Email support@bossa-ventures.com within 30 days of a charge and we refund it in full, no justification required.

Is the quiz really free?

Yes. The quiz costs nothing. The full night-by-night plan requires a paid subscription, with the price shown before you pay.

Is this medical advice?

No. Dreamlink is a parenting support app and does not provide medical advice or diagnosis. Talk to your pediatrician about your baby's health.

How do I delete my data?

Email support@bossa-ventures.com from the address on your account. We respond within 30 days. See the Privacy Policy.